Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : SAP CO Management Accounting
Good to have skills : NA
Minimum
3 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary:
As an Application Support Engineer, a typical day involves acting as a software detective by diligently investigating and resolving issues across various components of essential business systems. This role requires a proactive approach to monitoring system performance, identifying root causes of disruptions, and ensuring smooth operation of critical applications. The position demands collaboration with different teams to maintain system stability and deliver timely solutions that support business continuity and efficiency.
Roles & Responsibilities:
- Expected to perform independently and become an SME.
- Required active participation/contribution in team discussions.
- Contribute in providing solutions to work related problems.
- Collaborate with cross-functional teams to ensure seamless integration and functionality of business applications.
- Document and communicate findings and resolutions clearly to stakeholders and team members.
- Assist in the continuous improvement of support processes and tools to enhance service delivery.
- Provide guidance and support to junior team members to foster knowledge sharing and skill development.
Professional & Technical Skills:
- Must To Have Skills: Proficiency in SAP CO Management Accounting.
- Strong analytical skills to diagnose and troubleshoot complex system issues effectively.
- Experience in monitoring and maintaining business-critical software applications.
- Ability to work with various stakeholders to understand system requirements and deliver appropriate solutions.
- Good communication skills to articulate technical information clearly and concisely.
- Familiarity with business process workflows related to financial and management accounting.
Additional Information:
- The candidate should have minimum 3 years of experience in SAP CO Management Accounting.
- This position is based at our Pune office.
- A 15 years full time education is required.
