Job Summary:
The Field Coordinator / Citizen Engagement Executive will be responsible for on-ground execution of DigiMHADA initiatives, facilitating citizen engagement, and ensuring effective communication between MHADA and stakeholders. The role requires active field presence, coordination with multiple teams, and driving awareness and adoption of DigiMHADA services among citizens.
Key Responsibilities:
- Conduct on-ground outreach activities to promote DigiMHADA application and its services
- Engage with citizens, societies, and stakeholders to assist in registration and usage of the application
- Coordinate and organize awareness drives, camps, and engagement programs at MHADA locations, CFCs, and societies
- Facilitate regular meetings with local stakeholders, housing societies, and community representatives
- Support execution of promotional campaigns and ensure visibility of marketing materials at designated locations
- Collect feedback from citizens and stakeholders and report insights for service improvement
- Assist in data collection and reporting related to user engagement and outreach activities
- Ensure smooth coordination between field teams, ICT Cell, and other departments
Key Result Areas (KRA):
- Increase in Digi MHADA application registrations and downloads through field activities
- Number of outreach programs and engagement activities conducted
- Citizen participation and engagement levels across locations
- Timely execution of assigned field tasks and campaigns
- Quality and actionable insights from field feedback
Qualifications & Experience:
- Bachelor’s or Master’s degree in a relevant field
- Experience in working at the ground level with citizens and stakeholders
- Proven ability to conduct meetings, outreach activities, and on-field coordination
Skills Required:
- Strong interpersonal and communication skills
- Fluency in local language (Marathi) – both spoken and written
- Ability to engage with diverse groups and handle field-level challenges
- Basic understanding of digital platforms and mobile applications
- Good coordination and organizational skills
Location:
Mumbai / Across MHADA Regional Areas (Field-Based Role)
Job Type: Full-time
Pay: ₹15,000.00 - ₹22,000.00 per month
Work Location: In person
