Job Summary
The Quality Engineer develops, implements, and maintains quality assurance processes to ensure products and services meet company and regulatory standards. They analyze defects, identify root causes, and drive continuous improvement initiatives to enhance product quality and customer satisfaction.
Key Responsibilities
- Develop and implement quality control and quality assurance procedures.
- Monitor production or development processes to ensure compliance with quality standards.
- Conduct inspections, audits, and testing of products or processes.
- Investigate customer complaints and quality issues, performing root cause analysis.
- Implement corrective and preventive actions (CAPA).
- Analyze quality data and prepare reports using statistical tools.
- Collaborate with cross-functional teams, including production, engineering, and suppliers.
- Ensure compliance with industry standards such as ISO 9001, IATF 16949, AS9100, or GMP (as applicable).
- Support internal and external quality audits.
- Develop and maintain quality documentation, including SOPs, inspection plans, and work instructions.
- Participate in continuous improvement initiatives using Lean, Six Sigma, or Kaizen methodologies.
Required Qualifications
- Bachelor's degree in Mechanical Engineering, Industrial Engineering, Manufacturing Engineering, Quality Engineering, or a related field.
- 4-5 years of experience in quality engineering or quality assurance (varies by role).
- Knowledge of quality management systems (QMS).
- Understanding of statistical process control (SPC) and quality tools.
- Proficiency in Microsoft Excel and quality reporting tools.
- Strong analytical and problem-solving skills.
Preferred Skills
- Root Cause Analysis (5 Whys, Fishbone Diagram)
- Failure Mode and Effects Analysis (FMEA)
- Control Plan development
- Statistical Process Control (SPC)
- Measurement System Analysis (MSA)
- APQP and PPAP (for automotive)
- Lean Manufacturing and Six Sigma
- Internal auditing
- Excellent communication and teamwork
Common Tools
- Minitab
- Microsoft Excel
- SAP or other ERP systems
- Quality Management Systems (QMS)
- Jira/TestRail (for software quality roles)
- Calipers, micrometers, CMM, and other inspection equipment (for manufacturing)
Key Performance Indicators (KPIs)
- First Pass Yield (FPY)
- Defect rate
- Customer complaint rate
- Cost of Poor Quality (COPQ)
- Audit compliance
- Corrective action closure time
- Process capability (Cp/Cpk)
Pay: ₹30,000.00 - ₹45,000.00 per month
Work Location: In person