Job Title: IT Support Executive
Location:Kosmo one Business Park,Tower B, 1st Floor,
Plot No. 14, 3rd Main Road, Ambattur Industrial Estate, Ambattur, Chennai- 600058."
Experience: 1–3 Years
Qualification: Bachelor's Degree in Information Technology, Computer Science, Business Administration, or a related field.
Job Summary
We are looking for a proactive and detail-oriented IT Support Executive to provide technical assistance and administrative support across the organization. The ideal candidate should have hands-on experience in troubleshooting hardware, software, and network issues while ensuring smooth day-to-day IT operations.
Key Responsibilities
- Provide technical support for desktops, laptops, printers, and other IT equipment.
- Troubleshoot hardware, software, Windows, and Mac operating system issues.
- Install, configure, and maintain Microsoft Office applications and other business software.
- Diagnose and resolve network connectivity issues.
- Assist in basic server administration and system maintenance.
- Follow IT security best practices to ensure data protection and system security.
- Log, track, and resolve user issues through the ticketing system.
- Maintain IT assets, inventory, and documentation.
- Set up user accounts, email access, and system permissions.
- Coordinate with vendors and internal teams for issue resolution when required.
- Prioritize multiple support requests and ensure timely resolution.
- Provide technical guidance and support to non-technical users.
Required Skills
- Strong troubleshooting skills for Windows and Mac operating systems.
- Good knowledge of Microsoft Office Suite.
- Basic understanding of networking concepts and server administration.
- Knowledge of IT security best practices.
- Excellent communication and interpersonal skills.
- Strong analytical, problem-solving, and organizational abilities.
- Ability to work independently and manage multiple tasks efficiently.
- High attention to detail and customer-focused approach.
Preferred Skills
- Experience with IT ticketing systems.
- Knowledge of IT asset management.
- Basic system administration experience.
- Familiarity with Active Directory, Office 365, or cloud-based applications is an added advantage.
Interested share Their Cv at [email protected] or 9838750293
Pay: Up to ₹20,000.00 per month
Benefits:
Work Location: In person
