Responsibility to staff and direct the team to
– manage the centre ensuring high quality business activities with maximum quality, service and profitability for the organization.
– ensuring that the team understands that the centre’s profits and achievements are reflected in all its operations and activities– including relationships and risk management
– meet your targets and those of the team as a whole
– the smooth running of the team
– contribute to training and development of the team
– assist Line Manager in achieving maximum customer satisfaction in accordance with organization plans
– maintain overall centre responsibility for performing all duties in compliance with related legal/statutory, regulations, professional duties, responsibilities and obligations and insert as applicable e.g. Best Practice Guidelines, ISO certification
Day to day responsibilities
– manage, direct and monitor the overall performance of the Centre
– effective liaison, support and assistance with the whole of the organization
– maintain and improve mechanisms for Centre activities, including surveying and measuring the operations, process, outcomes and profitability and disseminate feedback to the appropriate internal entities
- utilize agreed systems to manage the Centre functions, analysis and documenting
– direct the development of plans for the Centre to include management to achieve targets
– developing plans for the Centre's progress and growth
– support to all other departments with and related issues
– reporting (content and format as agreed) on a monthly basis as agreed
– developing plans for team activities to include strategy to achieve agreed targets
– assist in the development and preparation of the strategy and general business planning of both the Centre and the organization as a whole.
– delegate authority and responsibility to team with supervision, accountability and review
– set an example for team members of commitment, center process and activities, work ethics and habits and personal character
– maintain accurate records
– responsibly use resources and control expenses to meet agreed budgetary controls
– adhere to all organization policies and procedures
– interact and co-operate with all members of the organization
Contact Person : Ms. Shaina ( HR Manager)
Contact no.: (+91) 98722-43031
Job Type: Full-time
Pay: ₹29,713.69 - ₹50,000.00 per month
Benefits:
- Cell phone reimbursement
- Flexible schedule
- Internet reimbursement
Work Location: In person
