Job Title: Customer Support Executive – (Telle Caller)
Location: KPHB, Hyderabad
Experience: 0 to 6 Months
Company Name: Nextgen Property Adviser Pvt Ltd
Position Type: Full Time
Company Profile:
Nextgen Property Adviser Pvt Ltd (propertyadviser.in) – Buyers focused Real Estate Software Company.
Below are our Key USPs.
- PropertyAdviser.in is the only Local Directory portal (1800+ projects live on the website) serving the Hyderabad Real Estate Community for 8 Years.
- We are the Only Hyderabad-based Prop-Tech company creating Innovative marketing and sales services since 2017.
- We believe in Real estate education and knowledge is key to eligibility to take part in buying or selling.
- We are making a platform to solve the problem of Real Estate facts by offering authentication based free and paid information subscriptions.
Job Description:
We are looking for a Candidate to join our team at 1trec as a Customer Support Executive – Outbound (Tele calling Executive). The ideal Candidate must have strong communication skills, positive attitude towards providing exceptional customer services.
Roles and Responsibilities:
- Managing outbound and inbound calls in a timely manner.
- Provide accurate information about products and services.
- Identify and assess customer needs to achieve satisfaction.
- seize opportunity to upsell the product.
- Build sustainable relationships and trust with customer accounts through open & interactive communication.
- Provide an appropriate solution and substitute within the specified timeframe and follow up to ensure resolution.
- Maintain Client Interaction logs in CRM.
- Stay updated on industry and best practices.
- Contribute to a positive and supportive team environment.
Key Skills:
- Bachelor’s degree in any discipline.
- Strong communication skills and customer centric approach.
- Ability to learn quickly and adapt to changing situations.
- Basic computer skills and familiarity with MS Office Suit.
- Problem Solving Attitude and willingness to take on new challenges.
- Willingness to work flexible hours.
Interested candidates can drop their CV at [email protected] or can connect at 9121165081
Job Type: Full-time
Ability to commute/relocate:
- Hyderabad, Telangana: Reliably commute or planning to relocate before starting work (Required)
Education:
Bachelor's (Preferred)
Languages:
- English (Preferred)
- Telugu (Preferred)
Work Location: In person
Note: 6 working days, 1day week off. We work on weekends (Saturday n Sunday). The week off is on Tuesday or Wednesday (Any 1day of both days).
Job Types: Full-time, Permanent, Fresher
Pay: ₹12,000.00 - ₹15,000.00 per month
Benefits:
Work Location: In person
