Job Summary
The Billing Executive is responsible for accurately processing customer transactions, generating invoices, handling payments, maintaining billing records, and providing excellent customer service. The role requires attention to detail, basic accounting knowledge, and the ability to work efficiently in a fast-paced retail environment.
Key Responsibilities
- Generate and process customer bills and invoices accurately.
- Handle cash, credit/debit card, UPI, and other payment transactions.
- Ensure correct pricing, discounts, and promotions are applied during billing.
- Maintain daily sales and transaction records.
- Reconcile cash collections and prepare end-of-day reports.
- Assist customers with billing-related queries and concerns.
- Coordinate with the sales and inventory teams to ensure accurate product information.
- Maintain proper documentation of invoices, receipts, and financial records.
- Report billing discrepancies and resolve issues promptly.
- Ensure compliance with company policies and accounting procedures.
- Support store operations during peak business hours.
Required Skills and Qualifications
- High school diploma, graduate degree, or equivalent qualification.
- Basic knowledge of billing software, POS systems, and MS Office.
- Understanding of cash handling and accounting principles.
- Good numerical and analytical skills.
- Strong attention to detail and accuracy.
- Good communication and customer service skills.
- Ability to work under pressure and manage multiple transactions efficiently.
Preferred Experience
- 1–3 years of experience in retail billing, cashiering, or customer service.
- Experience using retail POS and billing software.
Working Conditions
- Retail store environment.
- May require working on weekends, holidays, and rotational shifts.
- Standing for extended periods during business hours may be required.
Key Performance Indicators (KPIs)
- Billing accuracy rate.
- Transaction processing speed.
- Cash reconciliation accuracy.
- Customer satisfaction.
- Compliance with billing and store procedures.
Pay: ₹10,000.00 - ₹15,000.00 per month
Benefits:
- Flexible schedule
- Leave encashment
Work Location: In person
