Job Description – SAP SD/CS Lead
Position: SAP SD/CS Lead – S/4HANA Conversion
Role Overview
We are looking for an experienced SAP SD/CS Lead to take ownership of the Sales & Distribution (SD) and Customer Service (CS) workstreams for the SAP S/4HANA Conversion project.
The role will be responsible for leading the functional assessment, conversion readiness, solution validation, configuration, testing, integration, cutover and post-go-live stabilization activities across SD and CS.
The candidate should have strong experience in SAP ECC to S/4HANA conversion/upgrade projects, combined with hands-on knowledge of SD and Customer Service processes and the ability to work closely with business stakeholders, technical teams and other SAP workstreams.
Mandatory Technical Skills
- Strong hands-on experience in SAP SD and SAP CS.
- Strong knowledge of end-to-end Order-to-Cash (O2C) processes.
- Strong understanding of Customer Service processes and their integration with SD.
- Strong experience with SAP ECC and SAP S/4HANA.
- Experience in ECC to S/4HANA conversion/upgrade projects.
- Good understanding of S/4HANA simplification items and conversion activities.
- Experience with SAP Notes and conversion-related remediation.
- Strong integration knowledge with FI/CO, MM, PP and logistics.
- Good understanding of custom developments and ABAP dependency analysis.
- Strong testing, defect management and cutover experience.
Key Responsibilities
1. SD/CS Conversion Assessment
- Lead the SD and CS functional assessment for the ECC to S/4HANA conversion.
- Review existing business processes, configurations, custom developments, interfaces and integrations.
- Analyze the impact of S/4HANA simplification items and identify required remediation.
- Review existing SAP Notes, simplification items and functional changes relevant to SD/CS.
- Identify process gaps, obsolete functionality and opportunities for process improvement.
- Prepare and maintain the SD/CS conversion assessment and remediation plan.
2. SAP SD Functional Leadership
- Own end-to-end SD processes including:
- Customer and business partner-related processes
- Sales order management
- Pricing and condition techniques
- Availability check / ATP
- Delivery and shipping
- Picking and goods issue
- Billing and invoicing
- Returns and credit/debit processes
- Intercompany and cross-company sales processes
- Output management
- Integration with FI, MM, PP, WM/EWM and other relevant modules
- Review existing configuration and determine required changes for S/4HANA.
- Provide functional solutions for complex business requirements and integration issues.
Experience
Overall Experience: 15+ years SAP Experience: 12+ years Relevant SD/CS Experience: 10+ years S/4HANA Experience: Strong hands-on experience preferred Conversion/Upgrade Experience: Mandatory Lead/SME Experience: Mandatory
Pay: ₹15,000.00 - ₹18,000.00 per month
Work Location: Remote
