Fynd is an AI-native unified commerce platform headquartered in Mumbai, India. We help enterprise retailers and large store networks bring together what typically sits in silos—online commerce, in-store operations, and logistics—into one modular, scalable stack. Trusted by 300+ enterprise retailers and supporting 20,000+ stores, Fynd powers end-to-end retail execution: build and run high-performance websites, sell across marketplaces, modernize store experiences, and automate logistics and supply chain workflows. Our platform is designed for speed, accuracy, and scale, enabling teams to launch faster, operate smarter, and deliver consistent customer experiences across every channel.
The People Success Operations Specialist is responsible for managing and enhancing the employee lifecycle processes, with a strong focus on onboarding. This role ensures that all PS operations are carried out smoothly and effectively, providing an excellent experience for new hires and existing employees. The PS Operations Specialist will collaborate with various departments to ensure compliance and streamline HR functions
What will you do at Fynd?
Onboarding:
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Coordinate and manage the end-to-end onboarding process for new hires.
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Prepare and deliver onboarding materials, welcome kits, and relevant documentation.
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Conduct orientation sessions and ensure new hires are integrated smoothly into the company.
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Work with IT and Facilities to ensure new employees have the necessary equipment and access on their first day.
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Collect and process new hire paperwork, including I-9 verification, tax forms, and other necessary documentation.
HR Operations:
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Maintain and update employee records in the HRIS system.
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Assist with payroll processing by providing accurate employee data.
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Ensure compliance with federal, state, and local employment laws and regulations.
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Handle employee inquiries regarding HR policies, procedures, and programs.
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Support the HR team in various administrative tasks and projects.
Employee Lifecycle Management:
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Coordinate offboarding processes, including exit interviews and final paychecks.
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Manage employee status changes such as promotions, transfers, and terminations.
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Assist in the administration of employee benefits programs.
Continuous Improvement:
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Identify opportunities to improve HR processes and enhance employee experience.
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Participate in HR projects aimed at enhancing operational efficiency.
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Stay updated on industry trends and best practices in HR operations and onboarding.
Some Specific Requirements
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Bachelor’s degree in Human Resources, Business Administration, or a related field.
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3+ years of experience in HR operations or a related role, with a strong emphasis on onboarding.
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Proficient in HRIS and other HR software; experience with [specific HRIS software] is a plus.
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Strong knowledge of employment laws and regulations.
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Excellent organizational and time-management skills.
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Strong communication and interpersonal skills.
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Ability to handle sensitive and confidential information with discretion.
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Detail-oriented with a commitment to accuracy.
What do we offer?
Growth
Growth knows no bounds, as we foster an environment that encourages creativity, embraces challenges, and cultivates a culture of continuous expansion. We are looking at new product lines, international markets and brilliant people to grow even further. We teach, groom and nurture our people to become leaders. You get to grow with a company that is growing exponentially.
Flex University
We help you upskill by organising in-house courses on important subjects
Learning Wallet: You can also do an external course to upskill and grow, we reimburse it for you.
Culture
We believe in building strong teams and lasting connections.
Regular community engagement and team-building activities
Biannual events to celebrate achievements, foster collaboration, and strengthen our workplace culture
Wellness
Mediclaim policy for you + parents + spouse + kids
Experienced therapist for better mental health, improve productivity & work-life balance
We work from the office 5 days a week to promote collaboration and teamwork. Join us to make an impact in an engaging, in-person environment!
