Customer Support Executive – International Voice Process (Day Shift)
Job Title: Customer Support Executive – International Voice Process
Job Type: Full-time
Shift: Day Shift
Experience Required: Minimum 1 Year (International Voice Process – Mandatory)
Key Responsibilities
- Handle inbound and outbound customer calls professionally.
- Resolve customer queries and provide timely solutions.
- Deliver exceptional customer service while maintaining quality standards.
- Accurately document customer interactions in the CRM system.
- Meet individual and team performance targets.
- Follow company policies and customer service guidelines.
Requirements
- Minimum 1 year of experience in an International Voice Process (Mandatory).
- Excellent verbal communication skills in English.
- Strong problem-solving and customer handling skills.
- Basic computer knowledge and typing skills.
- Ability to work in a Day Shift.
- Positive attitude and willingness to learn.
Preferred Skills
- Customer-focused approach.
- Good listening and interpersonal skills.
- Ability to work in a fast-paced environment.
Benefits
- Competitive salary.
- Performance-based incentives.
- Career growth opportunities.
- Supportive work environment.
- Training and development programs.
Job Type: Full-time
Experience: Minimum 1 year in an International Voice Process (Mandatory)
Shift: Day Shift
Apply nowO9811633143(WhatsApp)
Pay: ₹33,000.00 - ₹40,000.00 per month
Benefits:
- Health insurance
- Life insurance
Education:
- Secondary(10th Pass) (Required)
Experience:
- International voice process: 1 year (Required)
Work Location: Hybrid remote in Mumbai, Maharashtra (Mumbai)
