Preferred candidate profile:
1. Graduates, preferably MBAs with a minimum of 3 years of relevant experience; candidates with higher experience will be considered for suitable roles. Preferably from the Telecom/ISP industry.
2. Demonstrated expertise as a Key Account Manager with a proactive approach in a B2B service industry or a similar client-facing role within the technology sector.
3. Proven sales prowess, consistently meeting or surpassing sales targets.
4. Strong proficiency in key account management, presentation delivery, communication, and relationship-building. Familiarity with CRM software and adeptness in utilising data analysis tools.
5. Strategic mindset with a thorough comprehension of market trends and industry advancements.
6. Ability to thrive in a dynamic and fast-paced environment.
Role & responsibilities:
1. Develop and maintain strong relationships with Key Customers, understanding their business objectives, and aligning them with our cutting-edge technology solutions.
2. Perform daily Customer visits & Updation of CVR & Asianet Account Information System. 3. Identify upselling and cross-selling opportunities, delivering innovative solutions that provide added value and contribute to the company's sales targets.
4. Act as a customer contact point within the organization, ensuring client feedback is heard and acted upon to reach win-win resolutions and enhance service delivery.
5. Create and execute strategic account plans to maximise revenue and profitability from key accounts while meeting Customers' evolving needs.
6. Stay abreast of industry trends, competitors, and market dynamics, providing Customers with valuable insights and positioning them for success.
7. Collaborate with internal teams, including product development and marketing, to deliver seamless service and solutions to key accounts. Adhere to 100% CAF/ Customer Documentation and Payment collection compliance and updation.
Pay: ₹1,000,000.00 - ₹1,200,000.00 per year
Benefits:
- Cell phone reimbursement
- Commuter assistance
- Flexible schedule
- Health insurance
- Internet reimbursement
- Paid time off
- Provident Fund
Work Location: In person
