- Customer Service & Scheduling: Greeting customers, scheduling appointments, and managing service workflow to meet, or exceed, customer expectations.
- Diagnostics & Inspection: Consulting with clients to identify vehicle issues, conducting test drives, and inspecting vehicles to recommend necessary maintenance.
- Repair Order Management: Preparing comprehensive, accurate repair orders (ROs) detailing problems, causes, and requested services.
- Cost & Time Estimation: Providing detailed estimates for labor and parts, obtaining customer approval for, or additional repairs, and explaining service charges.
- Technical Coordination: Liaising with technicians to ensure repairs are done correctly and in a timely manner.
- Vehicle Delivery: Explaining completed work, providing expert advice on vehicle care, and finalizing invoices.
Job Types: Full-time, Fresher
Work Location: In person
