Sales Customer Support Executive Responsibilities
we are looking for a fresher/ Experienced customer sales support executive candidate for night shift only. who handles the social media, email, and customer question answer task.
· Answering customer inquiries, scheduling meetings, and sales appointments, and following up with customers about their order status.
· Compiling a daily list of sales leads, delegating leads to the sales department, and providing sales data and guides to the sales department.
· Developing and monitoring performance indicators for sales and staff members, managing sales tracking tools, and compiling reports.
· Recording sales trends and liaising with account managers to develop sales strategies.
· Creating and processing orders in a timely manner, processing requests for rush orders, and reviewing pending orders and customer requests to ensure customer satisfaction.
· Managing customer accounts, following up with customers for administrative purposes, and providing troubleshooting assistance for orders, account statuses, and other problems.
· Performing data entry tasks for sales figures, metrics, and other relevant information and maintaining an organized and accessible filing system.
· Handling administrative duties for the company and its executives and management teams.
· Scheduling customer meetings and conferences.
· Reporting any unusual activity to your supervisors.
Job Type: Full-time
Salary: Up to ₹15,000.00 per month
Day range:
Shift:
- Night shift (9.30pm to 6.30am)
Travel requirement:
Ability to commute/relocate:
- Education: up to bachelor college
Language:
Pay: ₹15,000.00 - ₹35,000.00 per month
Work Location: In person
