Lucknow, Uttar Pradesh
Job Summary
Action Owner Notes Build comprehensive transition dashboard and reporting structure Paul Farber Target discussed for next week Publish full programme organisation structure with named leads and ownerships Paul Farber To clarify workstream accountability Create dedicated reporting sections for each workstream (Apps, Infra, Security, etc.) Paul Farber / Transition Team Requested by Ravi Prepare detailed programme review pack covering status, risks, mitigation, resources, milestones and finances Paul Farber / Transition Team Executive-level reporting requested Maintain and present RAID log regularly Paul Farber / Janarthanan Existing RAID process already in place Conduct solution handover from solutioning team to delivery team Sourav and Delivery Leadership Ravi requested formal handover
Key Responsibilities
SAP Technical Knowledge
SAP ECC and S/4HANA PLM
SAP Fiori applications for PLM
Workflow troubleshooting
Authorization and Security concepts
Basic ABAP debugging
User exits and enhancements
BAdIs and Enhancement Framework
Interfaces & Integration
IDocs
RFCs
Web Services
PI/PO integration exposure
Middleware troubleshooting
Leadership Skills
Team leadership and mentoring.
Resource planning and workload allocation.
Client stakeholder management.
Support transition and KT management.
Escalation handling and governance management.
Offshore-Onsite coordination.
Nice to Have
SAP S/4HANA PLM experience.
SAP Enterprise Product Development (EPD).
SAP Product Compliance knowledge.
SAP Engineering Control Center (ECTR).
CAD integrations (AutoCAD, SolidWorks, Siemens NX).
SAP Activate methodology exposure.
Typical Responsibilities
Manage L2/L3 SAP PLM support operations.
Resolve complex PLM production issues.
Lead RCA and problem management activities.
Coordinate transports and deployments.
Support business users across global regions.
Conduct monthly service reviews.
Drive process improvements and automation initiatives.
Collaborate with MM, PP, QM, EHS, and technical teams for issue resolution.
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