Role Purpose
To lead and drive the sales function for full home interior projects, ensuring achievement of revenue targets, team productivity, customer satisfaction, and business growth.
Key Responsibilities
- Achieve monthly, quarterly, and annual sales targets. Drive conversion of leads into confirmed orders. Monitor sales funnel and improve conversion rates. Develop and execute sales strategies to maximize revenue. Lead, mentor, and manage Sales Managers, Designers, and Business Development teams. Set KPIs and monitor team performance. Conduct regular reviews, coaching sessions, and performance evaluations. Build a high-performance sales culture. Ensure excellent customer experience throughout the sales journey. Handle key customer escalations and support closure of high-value deals. Improve customer satisfaction and referral generation. Identify new business opportunities, partnerships, and referral channels. Strengthen relationships with architects, builders, channel partners, and influencers. Expand market presence and brand visibility. Ensure adherence to sales processes and company policies. Monitor CRM usage and sales reporting. Analyze sales data and provide actionable insights to management. Coordinate with Design, Production, and Operations teams for seamless project execution.
- Key Performance Indicators (KPIs)
Monthly Revenue Achievement Order Booking Value Lead-to-Booking Conversion % Average Ticket Size Team Productivity Customer Satisfaction Score (CSAT) Referral Business Generation Collection Efficiency.
Experience
8–12 years of experience in sales, with a minimum of 3–5 years in a leadership role. Prior experience in Full Home Interiors, Modular Furniture, Home Improvement, Real Estate, or related industries preferred.
Required Skills
- Strong sales and negotiation skills Team management and leadership Revenue planning and forecasting Customer relationship management Data analysis and reporting Excellent communication and presentation skills.
- Preferred Candidate Profile
- Proven track record of consistently achieving sales targets. Strong understanding of the home interiors industry. Ability to build, lead, and scale high-performing sales teams. Experience managing large revenue portfolios and multiple locations. Must have handled a sales team of 30–50 members, including Sales Managers, Designers, Business Development Executives, and support staff. Demonstrated experience in driving team productivity, performance management, coaching, and target achievement across large teams
Job Types: Full-time, Permanent
Work Location: In person
