SALES & MARKETING
Executive - Presales
Roles & Responsibilities
· Improving lead management processes for enabling maximum lead conversion.
· Generating higher walk-ins from all types of leads
· Conduct research and gather information about potential clients' businesses, industry trends, and competitors.
· Engage with potential clients through various channels such as phone calls, emails, and any medium needed
· Understanding the various projects to be able to provide clear explanations to the clients and team members
· Making calls to the customer for fixing an appointment for the site visit. Ø Arranging Physical customer site visits. Ø Guiding and explaining project details to the customers. Ø Regular Follow up with customers for the booking.
· Preparing dashboards, updating all necessary systems, trackers and customer history details for seamless management at all times
· Handling escalated customer queries, concerns, suggestions, feedback, etc. and managing their expectations
· Collaborate with the sales team to identify potential customers and target markets.
Skills/ Competencies
· "Ability to understand requirements of prospects and decent aptitude to understand and pitch property solutions to prospects.
· Good selling and negotiation skills
· Excellent oral communication skills
· Ability to work under pressure with extremely tight deadlines
· Problem-solving attitude
· Aptitude for fostering positive relationships
· Customer-oriented mind-set
· Thorough understanding of Real Estate"
Technical Skills & Knowledge
· Microsoft Office (Excel, Words, PowerPoint etc)
· CRM (Customer Relationship Management Tools) like ERP software Highrise, Farvision, In4 Suite"
Experience & Educational Qualifications
· "Bachelor's degree preferred
· Real estate experience in Pre-Sales : 1-2 years"
