Coordination Executive cum Telecaller – Job Description
Job Title: Coordination Executive cum Telecaller
Location:Thalambur
Experience: Fresher / 1–3 Years
Qualification: Any Graduate
Job Summary
We are looking for a proactive and organized Coordination Executive cum Telecaller to coordinate with clients, candidates, and internal teams while handling telecalling activities. The ideal candidate should possess excellent communication skills, follow-up abilities, and basic computer knowledge.
Key ResponsibilitiesCoordination Responsibilities
- Coordinate with clients, customers, vendors, and internal teams.
- Schedule and manage appointments, meetings, and follow-ups.
- Track ongoing activities and ensure timely completion of tasks.
- Maintain records, reports, and databases accurately.
- Assist in documentation and administrative activities.
- Handle client queries and provide timely updates.
- Prepare daily, weekly, and monthly status reports.
Telecalling Responsibilities
- Make outbound calls to prospective and existing customers/candidates.
- Explain company services and offerings professionally.
- Generate and qualify leads through telecalling.
- Follow up on inquiries and maintain regular communication.
- Schedule appointments or meetings for the concerned team.
- Maintain call logs and update CRM/database regularly.
- Achieve assigned calling and follow-up targets.
Required Skills
- Excellent communication skills in English, Hindi, and local language.
- Strong coordination and follow-up abilities.
- Good interpersonal and customer-handling skills.
- Proficiency in MS Office (Excel, Word, Email).
- Ability to multitask and work under deadlines.
- Positive attitude and problem-solving mindset.
Preferred Qualifications
- Experience in coordination, customer support, telecalling, recruitment, or sales support.
- Knowledge of CRM software is an added advantage.
Key Competencies
- Communication & Relationship Management
- Time Management
- Team Coordination
- Attention to Detail
- Customer Service Orientation
Pay: ₹18,000.00 - ₹20,000.00 per month
Work Location: In person
