Client Communication Executive – ExperiencedJob Summary
We are looking for a confident and professional Client Communication Executive with a minimum of 2 years of relevant experience. The ideal candidate will be responsible for managing client communication, handling enquiries and follow-ups, understanding client requirements, and coordinating with internal teams to ensure smooth project execution.
The candidate should have excellent communication skills in Hindi and English, strong convincing and negotiation abilities, and a good understanding of social media and digital communication platforms.
Key Responsibilities
- Communicate professionally with clients through calls, WhatsApp, email, meetings, and other communication channels.
- Handle client enquiries, follow-ups, requirements, and regular communication.
- Build and maintain strong, long-term relationships with clients.
- Understand client requirements and effectively communicate them to the internal team.
- Convince, guide, and assist clients with suitable solutions and services.
- Conduct client follow-ups and ensure timely responses to queries.
- Coordinate with internal departments to ensure smooth execution of client requirements.
- Maintain accurate records of client communication, follow-ups, and requirements.
- Use social media platforms for professional client communication and engagement.
- Stay updated with platforms such as Instagram, Facebook, WhatsApp, and other digital communication channels.
- Quickly understand new projects, services, products, and business processes.
- Handle clients with a positive, confident, and professional approach.
- Support the team in achieving client satisfaction and business growth.
Requirements
- Minimum 2 years of relevant work experience in client communication, customer relationship management, business development, sales coordination, or a similar role.
- Excellent spoken and written communication skills in Hindi and English.
- Strong convincing, negotiation, and interpersonal skills.
- Good understanding of Instagram, Facebook, WhatsApp, and other social media platforms.
- Confident personality with a professional attitude.
- Strong client-handling and relationship-building abilities.
- Ability to understand requirements and communicate them clearly.
- Quick learner with the ability to understand new projects and processes.
- Ability to work independently as well as collaboratively within a team.
- Good problem-solving and follow-up skills.
Key Skills
- Client Communication
- Client Relationship Management
- Customer Handling
- Follow-ups
- Negotiation & Convincing Skills
- Hindi & English Communication
- Social Media Communication
- Coordination & Teamwork
- Problem Solving
- Quick Learning
- Professional Personality
Salary & Incentives
₹20,000 – ₹30,000 per month, depending on the candidate's experience, skills, and overall suitability.
Additional performance-based incentives will be provided as per the applicable incentive plan.
Role Details
Position: Client Communication Executive
Experience: Minimum 2 Years
Employment Type: Full-Time
Salary: ₹20,000 – ₹30,000/month + Incentives
Department: Client Communication / Customer Relationship
Pay: ₹18,000.00 - ₹30,000.00 per month
Work Location: In person
