- Make outbound calls to existing and prospective customers.
- Generate new leads through telecalling and follow up on assigned leads.
- Explain products, services, offers and promotions to customers.
- Understand customer requirements and provide relevant information.
- Follow up with prospective customers to convert leads into business opportunities.
- Maintain regular follow-up with existing customers.
- Schedule appointments or meetings for the sales team.
- Update customer details, call records and follow-up status in CRM/system.
- Handle customer queries professionally and escalate issues when required.
- Achieve daily, weekly and monthly calling and lead-generation targets.
- Prepare and maintain daily/weekly call and lead reports.
- Maintain good customer relationships and ensure a positive customer experience.
- Coordinate with the Aftersales/operations team for effective lead closure.
- Perform any other duties assigned by the reporting manager.
Job Type: Full-time
Pay: ₹20,000.00 - ₹24,000.00 per month
Benefits:
- Cell phone reimbursement
- Health insurance
- Provident Fund
Language:
Work Location: In person
