Job Description – Community Executive
Company: GoSpaze
GoSpaze is a real estate services platform built on professionalism, transparency, and trust. Founded in 2017, GoSpaze began with property marketing services and later expanded into co-working spaces and property management. Today, the company supports the complete real estate journey—from search and discovery to rentals, property management, sales, resale, and co-working solutions. GoSpaze currently operates 9 co-working centres, offering flexible and professional workspace solutions to individuals, startups, and enterprises.
Job Summary
The Community Executive is responsible for the smooth day-to-day functioning of the GoSpaze co-working centre. The role includes facility operations, housekeeping supervision, vendor coordination, inventory control, and handling walk-in clients and member interactions. The executive ensures a clean, safe, and welcoming environment while supporting client enquiries and converting walk-ins into potential leads through coordination with the sales team.
Key Roles & Responsibilities
Centre & Facility Management
- Manage daily operations of the co-working centre to ensure uninterrupted services.
- Ensure the centre is clean, safe, and well-maintained at all times.
- Conduct regular inspections of common areas, workstations, meeting rooms, washrooms, and pantry.
- Coordinate minor maintenance and report major issues to the operations team.
Housekeeping Management
- Supervise housekeeping staff and ensure cleaning schedules are followed.
- Maintain hygiene and cleanliness standards across the centre.
- Monitor washrooms, pantry, and common areas regularly.
Vendor Management
- Coordinate with vendors for housekeeping, security, maintenance, internet, pantry, and other facility services.
- Track vendor performance and ensure timely service delivery.
- Raise service requests and follow up until closure.
Inventory & Stock Management
- Maintain inventory of office supplies, pantry items, housekeeping materials, and consumables.
- Monitor stock levels and initiate purchase requests when required.
- Maintain accurate stock records and support cost control.
Client & Walk-in Management
- Greet and assist walk-in clients visiting the co-working centre.
- Provide basic information about GoSpaze services, pricing, and facilities.
- Coordinate with the Sales team for walk-in leads, site visits, and follow-ups.
- Ensure walk-in client details are captured accurately and shared with the relevant team.
- Handle client and member queries professionally and ensure timely resolution.
Member Support & Coordination
- Act as the first point of contact for existing members regarding facility-related concerns.
- Resolve member complaints related to infrastructure, housekeeping, or services with urgency.
- Ensure a positive client and member experience at all times.
Reporting & Compliance
- Maintain daily operational checklists, walk-in registers, and reports.
- Ensure compliance with safety, security, and facility guidelines.
- Support audits and internal reviews as required.
Skills & Qualifications
- Graduate or Diploma holder from any discipline.
- 1–3 years of experience in co-working, facilities management, hospitality, or customer-facing roles.
- Basic knowledge of MS Excel and Microsoft Office tools.
- Well-groomed individual with good communication and interpersonal skills.
- Proficient in English; knowledge of local languages is an advantage.
- Strong coordination and vendor management skills.
- Customer-focused mindset with problem-solving abilities.
- Ability to multitask and work under pressure.
- Willingness to work flexible shifts and extended hours when required.Top of FormBottom of Form
Job Types: Full-time, Permanent
Pay: ₹18,000.00 - ₹25,000.00 per month
Benefits:
Work Location: In person
