Content Marketer

Zuku-X
Mumbai, Maharashtra

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Job details

Qualifications

Windows
Linux

Full job description

We Collaborate With

Ambitious Brands & People

We are an Indian company developing & Designing UI/UX for SMBs, Corporates and Startups from all over the world. We believe that working together should be based on trust, support and exchange of experience. We focus on the brotherly approach to cooperation
that’s the way we do it.

And to keep us creative, we do a variety of exciting projects with entrepreneurs from all over the world - both Americas, Europe, Asia and Australia.

Company Culture

Warm Environment

Our agency fosters a warm and inclusive environment where everyone feels valued, respected, and appreciated.

Supportive Leadership

Our leadership team is committed to supporting and empowering our employees. They provide guidance, mentorship, and create opportunities for personal and professional growth

Social Activities and Fun

We organize regular social activities and events to foster camaraderie and create lasting memories. From team outings to game nights (remote options), we believe in having fun while building strong relationships.

Our Values

We have courage

We never settle for average

We succeed with our clients

We invest in each other

We earn everything

Content Marketer

Mumbai, India (in office)

Mid-Senior level (4 – 6 years)

JOB DESCRIPTION:

Roles and Responsibilities

Responsible for providing phone , chat, email and video-call based technical assistance

Provides L1 & L2 remote support

Principle duties and responsibilities

Provides L1 & L2 remote support on all 5 operating systems (Linux, Mac, Windows, Chrome and Android) with basic OS troubleshooting techniques and documented escalation procedures

Provides L1 & L2 remote support to the point of installation and basic use; if required need to escalate or file bug with application owners

Desired Candidate Profile

Working knowledge of Windows OS and basic knowledge on Linux OS

Working knowledge of PC architecture/technology

Working knowledge and understanding of policies and procedures and the ability to determine the course of action based on given guidelines

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