We are seeking a detail-oriented and organized Office Administrator to support the daily administrative operations of our hospitality business. The candidate will be responsible for managing office activities, coordinating with departments, maintaining records, handling guest-related documentation, and ensuring smooth operational support across the organization.
Key ResponsibilitiesAdministrative Operations
- Manage day-to-day office administration and ensure smooth workflow.
- Maintain records, files, contracts, and operational documents.
- Prepare reports, presentations, and correspondence for management.
- Monitor office supplies and coordinate procurement activities.
Hospitality Coordination
- Coordinate with Front Office, Housekeeping, Food & Beverage, and Operations teams.
- Assist in managing guest records, booking documentation, and service requests.
- Support event, conference, and banquet administration activities.
- Ensure proper documentation of reservations, invoices, and guest communications.
Communication & Support
- Handle incoming calls, emails, and visitor inquiries professionally.
- Schedule meetings, appointments, and staff coordination activities.
- Act as a liaison between management, staff, vendors, and guests.
- Assist in resolving administrative and operational issues.
Vendor & Facility Management
- Coordinate with vendors, suppliers, and service providers.
- Maintain records of contracts, payments, and service agreements.
- Ensure office and hospitality facilities are properly maintained.
HR & Compliance Support
- Maintain employee attendance, leave, and personnel records.
- Assist HR with onboarding, documentation, and employee coordination.
- Support compliance with company policies and hospitality industry standards.
Accounts & Reporting Support
- Assist in invoice processing and expense tracking.
- Maintain operational and administrative reports.
- Support finance and accounts teams with documentation requirements.
Required Qualifications
- Bachelor's Degree in Hospitality Management, Hotel Management, Business Administration, Commerce, or related field.
- 1–3 years of experience in administration, hospitality operations, hotel management, or office coordination.
- Freshers with strong communication and organizational skills may also apply.
Required Skills
- Excellent communication and interpersonal skills.
- Strong organizational and multitasking abilities.
- Proficiency in MS Office (Excel, Word, PowerPoint, Outlook).
- Ability to work in a fast-paced hospitality environment.
- Customer service and guest-handling skills.
- Problem-solving and attention to detail.
- Professional appearance and positive attitude.
Preferred Qualifications
- Experience in hotels, resorts, travel agencies, restaurants, or hospitality organizations.
- Knowledge of hotel booking systems and hospitality software.
- Familiarity with guest service standards and hospitality operations.
Pay: ₹16,447.13 - ₹28,478.07 per month
Benefits:
Education:
Experience:
- Office management: 3 years (Required)
Language:
Location:
- Gurgaon H.O, Gurugram, Haryana (Required)
Work Location: In person
