Control the product realization process
- Assure shipment of product which meets the customer requirements - ship a product free of defects
- Assure the product-process control according to the customer and company specifications
- Define, monitor and evaluate the effectivity of quality plans and practices and maintain, follow up and control QRQC process
Manage the corrective and preventive action process
- Document and follow-up internal and external corrective actions and verify its effectiveness
- Maintain the CA/PA system for internal, external quality issues
- Communicate with the external customer
- Communicate with customer regarding product quality issues, validate and send answers to customer complaints
- Ensure all CAPA analysis and actions are adequate to address the reported conditions
Manage the transition/introduction of new products
- Maintain FAI and PFMEA to ensure failure-free transference and new product lines or processes introduction/improvement
- Perform Validation of new components and tools as required
Manage the documentation and records control process
- Generate, review, implement and maintain IMS documentation of quality department, work instructions, formats, etc.
- Review and approve technical and performance specifications, quality documents and instructions
Manage the training process
- Provide on the job training as needed on quality criteria, customer complaints, etc.
Co-lead with process engineering team, as required to develop/update/improve training modules and support for trainers
Support material acquisition/receiving inspection process
- Provide effective feedback to receiving inspection process about the quality of supplied parts
- Support on components FAI process to receiving inspection as required
Manage the continous improvement process
- Actively support the company continuous improvement initiatives and ensure Continuous Improvement objectives
