We’re Hiring: Inside Sales Representative
Location: Kolkata, West Bengal
Department: Sales & Marketing
Employment Type: Full-Time
Work Mode: Onsite (Work from Office)
Process: Outbound Sales
Job Summary
We are looking for a motivated and results driven Inside Sales Representative to join our Sales & Marketing team. In this role, you will be responsible for driving customer acquisition and revenue growth by converting outbound calls into sales through telephone and digital channels.
You will also play a key role in delivering excellent customer experience by providing basic service support and account assistance, helping build long-term client relationships.
About Moose Technology
As an integral part of telecommunications provider Swoop, Moose Technology is a dedicated team specializing in delivering high-quality customer support and comprehensive administrative solutions.
We manage a wide range of customer interactions—including handling inquiries, resolving technical issues, and supporting critical back-office operations—ensuring seamless service delivery and a consistently positive customer experience.
Swoop is one of Australia’s leading fixed wireless providers, known for its extensive network footprint and world-class infrastructure, with a strong commitment to Connecting People and Improving Lives.
At Moose Technology, we pride ourselves on our core principles:
- Collaboration
- Creativity
- Service Excellence
- Integrity
- Continuous Learning
Our core values—Customer Delighters, Excellence Mavericks, Collaboration Champions, Integrity Warriors, and Lifelong Learners—are at the heart of our culture and drive our ongoing success.
Key Responsibilities
Sales & Revenue Generation
- Build and maintain relationships with new and existing customers through calls and digital communication
- Identify customer needs and recommend suitable products, services, or upgrades
- Convert outbound leads and proactively generate opportunities via cold calling and email outreach
- Execute high-volume outbound calling to identify prospects and drive new sales opportunities
- Close sales and achieve assigned targets
- Route qualified leads to appropriate sales team members when needed
Customer Relationship Management
- Maintain and expand the CRM database with accurate prospect information
- Ensure high-quality service that differentiates the company from competitors
- Support customers with account queries, billing issues, and basic troubleshooting
- Coordinate with internal teams for timely resolution of customer concerns
Pipeline & Growth
- Collaborate with team members to build a strong sales pipeline
- Follow up on referrals and leads to identify new business opportunities
- Stay updated on competitor strategies and market trends
- Participate in sales campaigns, promotions, and events as required
Additional Responsibilities
- Perform any other tasks as assigned
Work Health & Safety (WHS) Responsibilities
- Ensure personal and team safety (both physical and psychological)
- Follow all company safety policies, procedures, and legal requirements
- Report incidents promptly and assist in investigations
- Cooperate with management on safety compliance initiatives
Qualifications & Skills
- Excellent verbal and written communication skills
- Strong interpersonal skills with the ability to build relationships
- Resilience and motivation to handle rejection and stay focused
- Positive attitude and team-oriented mindset
- Passion for sales with a competitive spirit
- High attention to detail and accuracy
- Strong time management and prioritization skills
Travel Requirements
Why Join Us?
- Opportunity to grow in a dynamic sales environment
- Collaborative and supportive team culture
- Skill development in sales, customer engagement, and CRM tools
Apply now and become part of a team that’s driving meaningful impact in the telecommunications industry.
Pay: ₹25,000.00 - ₹35,000.00 per month
Benefits:
- Health insurance
- Internet reimbursement
- Paid sick time
- Provident Fund
Work Location: In person
