This role is based in India and as such all normal working days must be carried out in India.
Join us as a Production Analyst, AWS
- This is an opportunity to make a real impact and be pivotal in the success of our business, while benefiting from great variety and stakeholder exposure
- We’ll look to you to deliver a complex and critical production management, infrastructure and application support service for relevant platforms, activities and processes across the domain
- Hone your existing analytical skills and advance your career in this exciting, fast paced role
- We're offering this role at associate vice president level
As a Production Analyst, you’ll support with providing day-to-day technology based services and will assist with deploying new, complex applications and architecture across the domain. We’ll look to you to support the delivery of application management, application support and the building of environments for systems, making sure all deployments into production environments meet the appropriate quality standards.
It’s a highly collaborative role which will see you working closely with platform and domain stakeholders to ensure the robustness and resilience of the platform. You’ll also work with feature teams to understand the upcoming changes and prevent potential issues occurring.
Your role will also involve:
- Collaborating with product development and feature teams to understand the upcoming product, enabling continuous integration and continuous deployment to occur
- Regularly attending the feature teams’ refinement and planning sessions
- Identifying areas for service improvement by analysing and diagnosing re-occurring platform and service incidents, as well as customer and stakeholder feedback
- Building a culture of continuous improvement to reinforce the robustness of the domain, with a focus on automation, scalability, continuous integration and continuous delivery
We’re looking for someone with technical knowledge and experience including platform, technology, products and domains. You’ll need at least nine years of IT experience, including strong exposure to application and production support within financial systems, with hands-on expertise in L1 and L2 support, incident management and ITIL-based service operations to ensure the stability and availability of cloud-hosted applications. You bring solid technical skills across AWS services such as Athena, PySpark, Glue, RDS and CloudWatch, along with experience in Angular, NodeJS, Tableau and CI/CD and DevOps practices, supported by a strong foundation in database technologies.
You'll need good understanding of finance domains including general ledger, risk, treasury and reporting, with a focus on data integrity, controls and compliance, and you demonstrate strong analytical thinking, effective stakeholder communication and a proactive approach to issue resolution and continuous improvement to reduce incidents and enhance system performance.
We’re also looking for:
- Knowledge and experience of industry standard toolsets and processes
- Knowledge and experience of using operational principles
- A very capable communicator with the ability to communicate complex technical concepts clearly to your peers and management level colleagues
- Good collaboration and stakeholder management skills
