Front Desk Receptionist / Telecaller – Immigration Office
Company: JAI AMBEY OVERSEAS CONSULTANT
Location: Hoshiarpur, Punjab 75089-90013
Job Type: Full-time
Experience: 1–2 years preferred, Fresher can apply also.
Working Hours: 09:00 AM – 6:00 PM
Working Days: Monday to Saturday
About the Role
JAI AMBEY OVERSEAS CONSULTANT is looking for a confident, professional, and customer-friendly Front Desk Receptionist / Telecaller to join our growing immigration and overseas consultancy office.
You will be the first point of contact for our clients, handling enquiries, calls, appointments, follow-ups, and general office coordination.
If you have excellent communication skills and enjoy speaking with people, this could be a great opportunity to grow your career in the immigration and overseas consultancy industry.
Key Responsibilities
- Handle incoming and outgoing calls professionally.
- Welcome clients and visitors and assist them with their enquiries.
- Handle enquiries related to overseas jobs, work permits, immigration and consultancy services.
- Make follow-up calls to leads and prospective clients.
- Respond to client enquiries through WhatsApp, phone and other communication channels.
- Schedule and manage client appointments.
- Maintain enquiry, lead and follow-up records.
- Perform basic computer, email and MS Office work.
- Coordinate with consultants and other office staff.
- Assist with day-to-day front desk and office administration.
- Update lead status and maintain accurate records.
- Maintain a professional and welcoming reception environment.
Candidate Requirements
- 1–2 years of experience in reception, telecalling, customer service, sales or a similar role preferred, Fresher can apply also.
- 10th, 12th pass / Graduate preferred.
- Excellent communication skills in Punjabi, Hindi and English.
- Good telephone etiquette and client-handling skills.
- Basic computer knowledge, including MS Office, WhatsApp and Email.
- Confident, polite and presentable personality.
- Good follow-up and organizational skills.
- Ability to work independently as well as in a team.
- Freshers with excellent communication skills may also apply.
Salary & Benefits depending on experience, communication skills and overall suitability.
- Performance-based growth opportunities
- Professional working environment
- Training provided
- Career growth opportunity in the immigration/overseas consultancy sector
- Friendly and supportive team
Working Details
Job Type: Full-time
Working Hours: 09:00 AM – 6:00 PM
Working Days: Monday to Saturday
Location: Hoshiarpur, Punjab
Apply Now
If you are confident, well-spoken, customer-focused and looking for a long-term career opportunity, we invite you to apply.
Please submit your Indeed application with your updated resume.
Join JAI AMBEY OVERSEAS CONSULTANT and grow your career with us!
75089-90013
Pay: ₹5,000.00 - ₹15,000.00 per month
Work Location: In person