Job Description:
- Contact customers to follow up on overdue payments through calls, emails, and messages.
- Maintain accurate records of customer interactions, payment schedules, and outstanding amounts.
- Negotiate repayment plans with borrowers while adhering to company policies.
- Resolve customer queries and disputes related to payments efficiently.
- Work closely with the credit and operations teams to update loan accounts.
- Ensure compliance with regulatory and company guidelines for debt collection.
- Achieve weekly/monthly collection targets.
Job Type: Full-time
Pay: ₹18,000.00 - ₹25,000.00 per month
Work Location: In person
