The Receptionist will be the first point of contact for all visitors and clients entering the IT Park. This role requires a professional, courteous, and well-organized individual who can manage front-desk operations efficiently while providing administrative support to the facility management team.
Key Responsibilities Front Desk Operations
- Greet and welcome visitors, clients, vendors, and employees promptly and professionally.
- Maintain a clean and presentable reception area at all times.
- Manage visitor registrations, ID cards, and access passes through the visitor management system.
- Handle incoming calls, route them to the appropriate departments, and take messages when needed.
Visitor & Security Coordination
- Coordinate with security personnel for visitor movement and access control.
- Ensure compliance with entry protocols and safety guidelines.
- Monitor visitor logs and maintain accurate records.
Administrative Support
- Manage incoming and outgoing mail, couriers, and packages.
- Assist with scheduling meeting rooms and maintaining booking calendars.
- Support with basic office tasks such as printing, scanning, filing, and documentation.
- Assist with employee onboarding formalities such as issuing temporary passes.
Customer Service
- Address general inquiries and provide accurate information related to the IT park and its facilities.
- Handle complaints or requests and ensure proper follow-up.
- Coordinate with facility teams (housekeeping, maintenance, security) to ensure smooth operations.
Coordination & Communication
- Liaise with internal teams and external vendors for day-to-day front office operations.
- Provide daily reports on visitor numbers, courier records, and front-desk activities.
- Assist during events, audits, and VIP visits.
Skills & Competencies
- Excellent communication and interpersonal skills.
- Professional appearance and positive attitude.
- Strong organizational and multitasking abilities.
- Basic computer skills (MS Office, email, visitor management system).
- Ability to remain calm and handle pressure during peak hours.
- Freshers with hospitality industry can apply
Job Types: Full-time, Fresher
Pay: ₹20,000.00 - ₹25,000.00 per month
Benefits:
- Food provided
- Health insurance
- Provident Fund
Work Location: In person
