JLL supports the Whole You, personally and professionally.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
Assistant Facility Manager – Soft Services
Position Overview Support facility management operations by coordinating soft services including housekeeping, vendor management, event logistics, and client support to ensure a well-maintained, efficient workplace environment.
Key ResponsibilitiesClient Support Serve as primary contact for client service requests and inquiries. Respond promptly to needs, resolve issues efficiently, and maintain high client satisfaction through regular communication and facility walkthroughs.
Event Logistics Plan and execute event logistics including space confirmation , Manage event timelines and provide on-site support to ensure seamless delivery.
.Housekeeping Operations Ensure consistent cleanliness standards across all facility areas. Conduct daily inspections, manage schedules and supplies, and implement immediate corrective actions for any issues.
Pantry Services Monitor dishwashing operations for hygiene and equipment functionality. Supervise table cleaning schedules in the cafeteria. Coordinate with catering vendors and manage pantry inventory.
Administrative Support Maintain records of service requests, vendor performance, and inspection reports. Prepare operational reports, track budgets, process invoices, and assist with documentation updates.
Compliance & Safety Ensure operations comply with health, safety, and environmental regulations. Conduct vendor safety briefings and maintain required certifications.
Skills: Strong client service and communication abilities
Vendor management and accountability
Detail-oriented with excellent organizational skills
Problem-solving and quick response capabilities
Proficient in MS Office Suite
Knowledge of housekeeping standards and hygiene protocols
Flexible availability for events
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL –
We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
