- Respond promptly to IT issues, including hardware, software, and networking concerns.
- Evaluate system performance by testing the compatibility of new programs with existing systems.
- Test, debug, and optimize both new and existing software applications.
- Identify, diagnose, and resolve technical issues faced by end users.
- Coordinate with other IT team members to resolve complex system problems.
- Install, configure, and update company hardware and software as required.
- Anticipate and report costs related to the replacement or upgrade of IT equipment.
- Develop and maintain IT documentation such as troubleshooting guides, knowledge base articles, and training materials.
- Ensure network and system security, maintaining confidentiality and data integrity.
- Regularly update and monitor antivirus software to safeguard company systems.
- Provide company-wide technical support, both in person and remotely.
- Set up, monitor, and maintain system-wide software and applications.
- Conduct IT training sessions for new and existing employees.
- Create and manage new joiner email accounts and user access.
- Handle sales software operations and resolve sales-related technical queries.
- Manage end-to-end software integration and ensure smooth system functionality.
Job Type: Full-time
Pay: ₹12,000.00 - ₹15,000.00 per month
Benefits:
Work Location: In person
