Title: Product Specialist -CEC
Location - Mumbai
Grade: Deputy Manager / Manager
Department: Customer Engagement
Sub-Department: Customer Engagement Immediate Supervisor’s Position Title: Product Specialist-Head
.Critical Skills Required
* Communication Skills, Analytical skills, Sales techniques, Product & Market * Knowledge, Interpersonal skills, Understanding of Macro and micro * Economics, Understanding of Capital Market & IPRU as well as Competition products
Competencies required
1. Expert in articulating and communicating effectively
2. 2. Problem solving
3. Result oriented
4. Influencing
5. Customer management and objection handling
6. Research oriented
Role Purpose
Responsible to enable sales by leveraging product knowledge and supporting the sales team.
Primarily responsible for conducting product trainings and knowledge sessions for internal employees and investors and achieving product level targets for the assigned region. To be the Single point of contact for all Product related queries in the Region
D. Key Accountabilities 1) Responsible for Concept Selling across the region
2) Responsible for Product Level targets for the Zone for certain specified products across Equity and Debt, create positive environment to drive product specific agenda
3) To conduct Regular Training and Knowledge Sessions for Internal Employees across the Zone for continuous Knowledge upgrade, Keep the Sales Team updated with any product related information and ensure each employee speaks the same language (Common Pitch)
4) To conduct Regular Huddles/Conference Calls / Meetings with Investors and articulate products and Market Outlook effectively, position products in the best interest of all stakeholders, simplify all aspects of Capital market
5) To work with Sales Team in increasing product Mix
6) Providing critical ground Feedback for enhancing business activities, any other feedback pertaining to branch/ distribution/ team/Customer Service etc gathered during branch visit
7) Support to create simpler communication on Focused Products along with Product team
8) Give market feedback to Investments on Competition Products Positioning and Product sales in market
9) Feedback to Investments team on Investor queries on Funds/Products
10) Accompany Sales RM in key Investor meeting and closely manage Key Family Offices/UHNIs in the respective region
Education
Minimum: Master's Degree
Preferred: MBA (Finance), CA, CFA
Pay: ₹1,500,000.00 - ₹2,000,000.00 per year
Benefits:
- Health insurance
- Provident Fund
Application Question(s):
- Current CTC & Notice Period?
Work Location: In person
