We are looking for a Technical Writer to produce high-quality documentation that contributes to the overall success of our product. You will join a team and work collaboratively with business analysts, developers, quality engineers, product managers, and usability experts to make our products easier to use.
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Act as a leader in documentation and work with internal teams including product managers, business analysts, and developers to obtain an in-depth understanding of the product and the documentation requirements.
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Determine the needs of users of technical documentation.
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Work with team to make products and instructions easier to use.
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Produce high-quality documentation that meets applicable standards and is appropriate for its intended audience.
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Write easy-to-understand user interface text, online help, and developer guides.
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Create tutorials to help end-users use a variety of applications.
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Analyze existing and potential content, focusing on reuse and single-sourcing opportunities.
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Create and maintain the information architecture.
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Actively work with internal teams to meet delivery timelines in-line with product releases.
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Be a partner with the team and ensure the documentation is up-to-date with the latest releases and features.
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Use effective animation, graphs, illustrations, or photographs to increase users’ understanding of the documentation.
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Standardize content across platforms.
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Passionate to collect feedback and update/improve content frequently.
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3 or more years of Technical Writer experience. Preference will be given to candidates who have experience working with product-based companies or enterprise applications.
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Proven working experience in technical writing of software documentation such as platform manuals, user manuals, release notes, articles, blogs, stories, online help, developer guides, tutorials, etc.
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Ability to deliver high-quality documentation paying attention to detail.
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Ability to quickly grasp complex technical concepts and make them easily understandable in text and pictures.
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Excellent written skills in English.
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Strong working knowledge of Microsoft Office.
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Exposure to Adobe tools like Robohelp, Photoshop, Illustrator.
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Basic familiarity with the SDLC and software development.
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Advanced communication, and team interaction skills.
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Understanding of digital technologies and associated accessibility standards (Web Technologies and Mobile application Guidelines).
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Experience in converting Technical documents to HTML pages with basic knowledge of CSS and Styles is preferred.
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Experience in animation, graphs, illustrations, or photographs.
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University degree in Computer Science, Engineering or equivalent preferred.
Any Bachelors Degree
Hyderabad