Job Description
Presales Executive – Real Estate
Job Summary
The Presales Executive is responsible for handling inbound and outbound inquiries, qualifying prospects, providing detailed project information, and supporting the sales team to convert leads into site visits and bookings. The role acts as the first point of contact between the company and potential buyers, ensuring a positive customer experience and efficient lead management.
Key Responsibilities
Lead Management
- Handle inbound leads generated through calls, emails, walk-ins, portals, and digital campaigns
- Make outbound calls to prospective clients to generate interest
- Qualify leads based on budget, requirement, location preference, and buying timeline
- Maintain accurate records of interactions in CRM systems
Client Engagement
- Provide detailed information about projects, pricing, payment plans, amenities, and location advantages
- Address client queries professionally and in a timely manner
- Schedule site visits and coordinate with sales managers
- Conduct follow-up calls and emails to nurture prospects
Sales Support
- Assist the sales team in achieving monthly and quarterly targets
- Prepare and share project presentations, brochures, and proposals
- Update clients on offers, inventory availability, and price changes
- Support booking and documentation processes as required
Reporting & Coordination
- Generate daily, weekly, and monthly lead and conversion reports
- Coordinate with marketing teams to provide feedback on lead quality
- Work closely with channel partners and internal sales teams
Required Skills & Qualifications
Education
- Bachelor’s degree in Business Administration, Marketing, or a related field (preferred)
Experience
- 1–2years of experience in presales, telesales, or real estate sales support
- Experience in residential or commercial real estate preferred
Skills
- Excellent verbal and written communication skills
- Strong persuasion and negotiation abilities
- Customer-centric approach
- Proficiency in CRM tools and MS Office
- Ability to multitask and work under pressure
Key Competencies
- Lead conversion and follow-up discipline
- Time management and organizational skills
- Relationship-building ability
- Result-oriented mindset
Career Growth
- Presales Executive → Senior Presales Executive → Sales Manager / Channel Sales / CRM Manager
Job Type: Full-time
Pay: ₹15,000.00 - ₹40,000.00 per month
Benefits:
- Cell phone reimbursement
- Internet reimbursement
Work Location: In person
