Job Title: Customer Success Executive
Industry: Healthcare
Job Overview:
We are looking for a Customer Success Executive to join our healthcare team. The ideal candidate will be responsible for managing patient relationships, ensuring a seamless customer experience, and supporting patients throughout their healthcare and nutrition journey. The role involves coordinating with Nutritionists and Dietitians, addressing customer concerns, and improving overall patient satisfaction.
Key Responsibilities:
* Build and maintain strong relationships with customers and patients
* Guide customers through healthcare and nutrition services
* Coordinate appointments and follow-ups with Nutritionists and Dietitians
* Handle customer queries and provide timely resolutions
* Track customer feedback and improve service experience
* Maintain customer records and ensure accurate documentation
* Support retention and customer engagement initiatives
Required Skills:
* Customer Relationship Management
* Excellent Communication Skills
* Patient Counseling & Coordination
* Problem Solving
* Follow-up & Customer Support
* Basic Computer Knowledge
* Healthcare or Wellness Industry exposure preferred
More Details:
Sanjay (6385052789)
[email protected]
Pay: ₹240,000.00 - ₹420,000.00 per year
Work Location: On the road
