International Chat & Voice Process Executive
Job Title: International Chat & Voice Process Executive
Job Type: Full-Time
Experience: 0–1 Years (Freshers can apply)
Salary: ₹15,000 – ₹18,000 per month
Work Mode: Work from Office(Night shift)
Job Summary
We are looking for enthusiastic and customer-focused International Chat & Voice Process Executives to join our team. The ideal candidate should possess excellent English communication skills and be comfortable handling international customers through chat and voice support while delivering an exceptional customer experience.
Key Responsibilities
- Handle inbound customer queries through Chat and Voice support.
- Resolve customer concerns professionally and efficiently.
- Provide accurate information about products and services.
- Maintain high customer satisfaction and quality standards.
- Update customer interactions in CRM/software.
- Meet daily productivity, quality, and response time targets.
- Escalate complex issues to the concerned team when required.
- Follow company policies and international customer service standards.
Requirements
- Excellent verbal and written English communication skills.
- Graduate/Undergraduate candidates can apply.
- Freshers are welcome; prior BPO/Customer Support experience is an advantage.
- Basic computer knowledge and typing skills.
- Ability to work in rotational/night shifts.
- Strong problem-solving and customer-handling skills.
- Immediate joiners will be preferred.
Preferred Skills
- International BPO experience.
- Good listening and interpersonal skills.
- Multitasking ability.
- Positive attitude and willingness to learn.
Benefits
- Competitive Salary (₹15,000–₹18,000 per month)
- Performance-Based Incentives
- Career Growth Opportunities
- Professional Training & Development
- Friendly and Supportive Work Environment
Pay: ₹13,000.00 - ₹18,000.00 per month
Work Location: In person
