We are hiring enthusiastic and communication-skilled candidates for the role of Voice Process Executive for both Domestic and Export Processes.
The candidate will be responsible for handling inbound and outbound customer calls, supporting customer requirements, maintaining customer satisfaction, and ensuring smooth communication with clients.
Freshers with good communication skills are highly encouraged to apply.
Roles & Responsibilities:
Domestic Voice Process:
- Handle inbound and outbound customer calls
- Respond to customer queries and provide support
- Follow up with customers regarding services and updates
- Maintain customer satisfaction through professional communication
- Update customer information in CRM/software systems
Export Voice Process:
- Handle international customer interactions through calls
- Support export sales and client communication
- Coordinate with global customers professionally
- Maintain proper follow-up and communication records
- Ensure smooth communication with overseas clients
Required Skills:
- Good communication skills in Hindi and English
- Customer handling and telecalling skills
- Active listening and problem-solving ability
- Basic computer and CRM knowledge
- Time management and multitasking skills
- Positive attitude and willingness to learn
Eligibility Criteria:
- Any Degree
- Freshers are welcome
- Experienced candidates can also apply
- Immediate joiners preferred
Preferred Skills for Export Process:
- Good English fluency
- Professional communication with international clients
- Confidence in handling global customer interactions
Benefits:
- Attractive salary package
- Performance incentives
- Training provided for freshers
- Career growth opportunities
- Friendly and supportive work environment
Interested candidates can send their updated resume directly through WhatsApp to 8838048305.
Pay: ₹15,000.00 - ₹18,000.00 per month
Benefits:
- Cell phone reimbursement
- Health insurance
- Provident Fund
Work Location: In person
