Why SoftwareOne?
SoftwareOne and Crayon have come together to form a global, AI-powered software and cloud solutions provider with a bold vision for the future. With a footprint in over 70 countries and a diverse team of 13,000+ professionals, we offer unparalleled opportunities for talent to grow, make an impact, and shape the future of technology. At the heart of our business is our people. We empower our teams to work across borders, innovate fearlessly, and continuously develop their skills through world-class learning and development programs. Whether you're passionate about cloud, software, data, AI, or building meaningful client relationships, you’ll find a place to thrive here. Join us and be part of a purpose-driven culture where your ideas matter, your growth is supported, and your career can go global.
The role
Role Overview
The Associate (Procurement) will assist customers by acquiring price quotes, updating in ERP System, ensuring accurate data, and improving savings.
Responsibilities include running customer data, handling price inquiries & leading all aspects of renewals along with publisher expertise of basic level. This role significantly improves customer relationships and optimizes operational efficiency throughout these activities. Collaborate in a team performing various tasks to enhance business growth by prioritizing efficiency, accuracy, and speed. The focus is global, with direct reporting to Team Leader and collaborating with the Regional Delivery Leaders. The Procurement Operations team is one of the fastest growing units in SoftwareOne’s SW&C Marketplace Delivery and currently looking for motivated and expert employees to take the next step in its development as operational backbone for SoftwareOne’s strategy and vision towards Software Portfolio Management.
Roles & Responsibilities
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Responsible for prioritizing quotes from publishers and suppliers.
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Maintains basic level knowledge of service and solution offerings specific to publisher and is a customer facing resource for sales activities alongside SoftwareOne resources.
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Researches and captures all necessary information to complete tasks.
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Communicates promptly via emails, reports, and reminders.
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Achieves goals by embracing new and diverse requests and finding opportunities to improve job performance.
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Supports requests from customers, partners, sales representatives, and other operations team members.
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Collaborates with internal and external partners to achieve procurement objectives.
What we need to see from you
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Bachelor’s/Master’s Degree or equivalent experience in Business Administration, supply chain (preferred)
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Excellent written & verbal skills.
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1-2 year’s/prior experience Customer service experience
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Proficiency/knowledge of MS Office, and Adobe Acrobat
Job Function
S&C Delivery
Accommodations
SoftwareOne welcomes applicants from all backgrounds and abilities to apply. If you require reasonable adjustments at any point during the recruitment process, email us at [email protected].
Please include the role for which you are applying and your country location. Someone from our organization that is not part of the decision-making process will be in touch to discuss your specific needs and we will make every effort to accommodate you. Any information shared will be stored securely and treated in the strictest of confidence in line with GDPR.
At SoftwareOne, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Additionally, we encourage experienced individuals that have taken an intentional career break and are now prepared to return to work to explore our SOAR program.
