Project Role : Custom Software Engineer
Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact.
Must have skills : ServiceNow IT Operations Management
Good to have skills : NA
Minimum
3 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary:
As a Custom Software Engineer, a typical day involves leading the design, development, and configuration of software applications. This role requires taking ownership of projects by coordinating efforts across teams and serving as the main liaison for application-related activities. The position demands proactive engagement in problem-solving and ensuring that the applications meet the desired requirements and quality standards. Collaboration with various stakeholders to align technical solutions with business needs is a key aspect of the daily routine, along with continuous monitoring and refinement of the applications to enhance performance and user experience.
Roles & Responsibilities:
- Expected to perform independently and become an SME.
- Required active participation/contribution in team discussions.
- Contribute in providing solutions to work related problems.
- Lead the development and configuration of applications to meet project goals.
- Collaborate with cross-functional teams to ensure seamless integration and deployment.
- Maintain clear and consistent communication with stakeholders to manage expectations.
- Support junior team members by sharing knowledge and providing guidance.
Professional & Technical Skills:
- Must To Have Skills: Proficiency in ServiceNow IT Operations Management.
- Strong understanding of IT service management processes and best practices.
- Experience in designing and implementing custom workflows and automation within ServiceNow.
- Ability to troubleshoot and resolve complex technical issues related to IT operations.
- Familiarity with integration techniques and APIs to connect ServiceNow with other enterprise systems.
- Knowledge of performance monitoring and incident management within IT operations.
Additional Information:
- The candidate should have minimum 3 years of experience in ServiceNow IT Operations Management.
- This position is based at our Chennai office.
- A 15 years full time education is required.
