Position: Telecaller cum Admission Counselor
Location: Sector 2, Noida
Experience: 0.6–3 year
Working Days: 6 days a week
As a Telecaller cum Admission Counselor, you’ll be the first point of contact for students interested in our courses. You’ll guide them through course details, handle inquiries, and assist them with the admission process.
Key Responsibilities1. Student Counseling & Lead Handling
- Call potential students and explain course details.
- Understand their career goals and suggest suitable courses.
- Convert inquiries into confirmed admissions.
2. Admission Process Support
- Assist students in completing admission formalities.
- Coordinate with internal teams for documentation and enrollment.
3. Follow-up and Reporting
- Follow up with leads through calls, WhatsApp, and emails.
- Maintain and update lead records in CRM/Excel.
- Share daily reports with the Admission Manager.
Daily Tasks
- Handle both inbound and outbound calls.
- Schedule demo sessions and counseling appointments.
- Maintain follow-ups until admission confirmation.
- Report daily progress to management.
Required Qualifications
- Minimum 12th Pass / Graduate in any stream.
- Basic understanding of sales or customer interaction.
- Comfortable communicating in English and Hindi.
Experience Requirement
- Experience: 0–1 year (Freshers can apply).
- Prior experience in counseling, telecalling, or education sales will be an advantage.
Skills Required
- Excellent verbal communication and listening skills.
- Positive attitude and convincing ability.
- Basic knowledge of MS Office or Google Sheets.
- Time management and multitasking skills.
Salary & Incentives
- Fixed Salary: ₹15,500 – ₹25,500 per month (based on experience).
- Attractive Incentives: Performance-based bonuses on every admission.
- Rewards & Recognition: Monthly and quarterly performance rewards.
Work Location & Schedule
- Location: Digital Campus, Sector 2, Noida.
- Working Days: 6 days a week.
- Timings: 10:00 AM – 06:30 PM.
Perks of Working with Digital Campus
- Growth-oriented work environment.
- Opportunity to learn and grow in the education industry.
- Work with a young, energetic, and supportive team.
- Regular training and mentorship sessions.
Career Growth Opportunities
You can grow from Telecaller to Senior Counselor, Team Leader, or even Branch Manager based on your performance.
Digital Campus offers a long-term, stable career path for motivated individuals.
Interview Process
- Telephonic Screening
- In-person Interview
- Final HR Discussion
Candidates shortlisted after the interview will receive an offer letter immediately.
How to Apply
Job Types: Full-time, Permanent, Fresher
Pay: ₹15,500.00 - ₹25,500.00 per month
Benefits:
- Cell phone reimbursement
- Flexible schedule
- Paid sick time
Work Location: In person
