Career Counsellor (Pre-Sales - Human Performance Coaching)
Purpose of the Role:
We are looking to hire a resource who will own the first-level interaction with leads generated for the Human Performance Coaching (HPC) Program. The primary objective is to qualify candidates before the strategy session/webinar, improve attendance, and maximize conversions. Candidates who do not enroll should be nurtured and guided toward other relevant Vieroots products and services. Human Performance Coaching.
Key Responsibilities:
Pre-Webinar
- Conduct the first round of calls with all registered leads.
- Understand the lead's profile, career aspirations, and interest in Human Performance Coaching.
- Qualify leads based on predefined eligibility criteria.
- Provide career counselling and explain the value of the HPC program.
- Schedule and confirm strategy session/webinar participation.
- Ensure high webinar attendance through timely follow-ups and reminders.
Post-Webinar
- Follow up with all webinar attendees.
- Counsel interested candidates and support the enrollment process.
- Re-engage candidates who do not enroll in the HPC program.
- Identify their health and wellness needs and recommend appropriate Vieroots offerings such as:
- Genetic Testing
- Gut Microbiome Testing
- Personalized Health Programs
- Supplements and other wellness solutions
- Maintain regular follow-ups to improve overall lead conversion and customer lifetime value.
Preferred Candidate Profile/Qualifications
- 2–5 years of experience in academic counselling, career counselling, pre-sales, inside sales, customer success, healthcare, or wellness consulting.
- Excellent communication skills in English and Malayalam (Hindi is an added advantage).
- Strong counselling, objection-handling, and relationship-building skills.
- Comfortable with calling, follow-ups, CRM updates, and achieving conversion targets.
- Interest in preventive healthcare, nutrition, and wellness is preferred.
Key Success Metrics (KPIs)
- Lead qualification rate
- Webinar attendance rate
- HPC course conversion rate
- Post-webinar follow-up completion
- Cross-selling conversion to Vieroots products and services
- CRM accuracy and timely lead updates
Reports To: Project Lead – Human Performance Coaching
Interested candidates contact to "9778415150"
Pay: ₹25,000.00 - ₹35,000.00 per month
Benefits:
Work Location: In person
