Job Description
We are looking for an experienced Service Manager to manage the complete service department, ensure customer satisfaction, and achieve service targets.
Responsibilities
- Manage daily service centre operations and workshop activities.
- Lead and guide Service Advisors, Technicians, and support staff.
- Ensure timely and quality delivery of vehicles.
- Handle customer complaints and ensure quick resolution.
- Monitor service targets, productivity, and workshop performance.
- Ensure proper job card, billing, and service processes.
- Monitor spare parts usage and coordinate with the Spares team.
- Maintain service quality and customer satisfaction.
- Conduct regular team meetings and performance reviews.
- Ensure compliance with company standards and safety procedures.
Requirements
- Minimum 2-3 years of experience in Two-Wheeler Automobile Service.
- Diploma / ITI / Any Degree in Automobile or Mechanical field.
- Strong team management and leadership skills.
- Good communication and customer-handling skills.
- Good knowledge of workshop operations and service processes.
- Basic computer knowledge.
- Ability to achieve service and business targets.
Salary & Benefits
- Attractive Salary + Incentives
- Career growth opportunities.
Pay: From ₹14,303.96 per month
Benefits:
- Cell phone reimbursement
- Health insurance
- Internet reimbursement
- Leave encashment
- Life insurance
- Provident Fund
Work Location: In person
