LAMMY SALON & ACADEMY ADMIN
Work Type: Full-time
Salary : Upto 25,000/-
Timings : 10:00AM to 8:00PM Monday to Sunday- (Off on Tuesdays)
Weekend availability is mandatory
Job Location: Alwarthirunagar, Valasaravakkam
Job Description:
Greeting Clients:
- Welcome clients with a friendly attitude as they arrive.
- Ensure the reception area is clean, organized, and inviting.
- Booking and Managing Appointments:
- Schedule appointments over the phone, online, or in-person.
- Confirm upcoming appointments and handle any cancellations or reschedules.
- Keep track of salon staff availability and ensure proper scheduling.
- Customer Service:
- Address client inquiries, provide information about services, and help with any issues or concerns.
- Maintain a professional and welcoming demeanor at all times.
- Offer clients additional services or products (upselling when appropriate).
- Cash Handling and Payments:
- Process payments for services and retail products.
- Handle cash, credit card transactions, and issue receipts.
- Keep track of daily transactions and ensure accurate cash drawers.
- Managing Client Records:
- Maintain and update client records, including personal details and preferences.
- Ensure confidentiality and proper handling of sensitive client information.
- Inventory Management:
- Monitor salon supplies and retail products, making sure the inventory is stocked and organized.
- Assist in ordering products as needed.
- Coordination and Communication:
- Liaise with stylists and other salon staff to ensure seamless service delivery.
- Relay any special client requests or preferences to the appropriate team member.
- Handle any special requests or issues promptly to ensure client satisfaction.
- Administrative Duties:
- Perform general clerical tasks such as filing, organizing, and maintaining records.
- Ensure the salon’s phone line is always attended to, transferring calls when necessary.
- Promotions and Marketing:
- Help with promotional efforts by informing clients about special offers, events, or new services.
- May assist in maintaining the salon’s social media or marketing materials.
- Ensuring Salon Policies:
- Ensure all salon policies (such as cancellation policy, safety protocols, and payment terms) are adhered to.
- Ensure that health and safety regulations are maintained within the salon.
Job Type: Full-time
Pay: ₹25,000.00 per month
Schedule:
- Day shift
- Weekend availability
Education:
Experience:
Work Location: In person
