Hiring: Customer Support Associate (Chat / Voice Process)
Job Type: Full-Time (Work From Office)
Position: Customer Support Associate (Chat / Voice)
Work Schedule
- Shift Duration: 9 hours (including login hours)
- Shift Timings: Rotational shifts
- Working Days: 6 days a week
- Weekly Off: 1 rotational week off
Salary
- In-Hand Salary: ₹10,000 – ₹12,000 per month
Key Skills & Requirements
- Excellent communication and interpersonal skills
- Strong problem-solving and decision-making abilities
- Ability to work independently and perform under pressure
- Good team player with a positive attitude
- Basic proficiency in MS Excel and computer applications
- Customer-centric approach with effective query-handling skills
Roles & Responsibilities
- Handle customer interactions through Chat and Voice support
- Resolve customer queries efficiently and professionally
- Ensure high levels of customer satisfaction
- Maintain accurate records of customer interactions
- Coordinate with internal teams when required to resolve issues
Job Location
Niftel Communication
Above Zepto Office
Sell Tax Office Road
Taramandal, Gorakhpur, Uttar Pradesh
Contact
HR Shereen
88107 67086
Pay: ₹11,000.00 - ₹13,000.00 per month
Work Location: In person
