Introduction
Welcome to Gallagher in India — where expertise, technology, and purpose come together. Since 2006, Gallagher in India has supported global teams by delivering quality, service, and speed through deep expertise, smart technology, and specialized knowledge services. More than just an operations center, it’s a place where careers grow through collaboration, continuous learning, and purposeful work. We drive efficiency, compliance, and innovation so our teams can focus on serving clients. If you enjoy solving problems and working with purpose, Gallagher is the place where you can grow and feel a sense of belonging.
Overview
Gallagher Center of Excellence (GCOE) is seeking to hire an Survey Specialist - Data & Analytics for the GCOE Business Enablement vertical. The role Survey Specialist - Data & Analytics will be part GCOE Business Enablement vertical and will be of dedicated support to Gallagher Benefits Services , Other Global division.
Gallagher Benefit Services US is looking for a dynamic Survey Specialist - Data & Analytics to support a detail-oriented research and insights professional to support survey design, execution, and reporting. The role requires expertise in tools such as Qualtrics and Mailchimp, along with the ability to translate data into visually compelling insights through PowerPoint. The ideal candidate should have a strong understanding of research methodologies and a structured, client-focused approach to delivering high-quality outputs.
How you'll make an impact
Responsibilities:
1. Tools to be Know : Program and manage surveys using Qualtrics, including data analysis and reporting
2. Design and execute survey outreach using Mailchimp, including managing recruitment lists
3. Apply best practices in quantitative and qualitative research design to develop effective questionnaires
4. Manage multiple design projects simultaneously, prioritizing tasks effectively to meet tight deadlines without compromising quality, and adhering to established service level agreements (SLAs).
5. Analyze data and translate findings into clear insights and actionable recommendations.
6. Create visually engaging tables, charts, and graphics in PowerPoint for client presentations
7. Ensure accuracy, quality, and timeliness of deliverables while maintaining a strong attention to detail
8. Contribute to the creative direction of projects, bringing innovative ideas and solutions to the table, identifying opportunities for innovation and experimentation, and incorporating new trends, technologies, or techniques to improve the impact of deliverables.
9. Take ownership of your own professional growth, actively seeking out opportunities for skill development through workshops, courses, and industry events, and leading or facilitating internal knowledge-sharing sessions to enhance the team's capabilities and understanding of industry best practices.
About you
Education:
Minimum Required Degree: Bachelor’s /Master’s degree- Preferred Degree: Degree in Market Research or Marketing Analytics
Certificate(s)/Special Training:
Certification or hands-on experience in Qualtrics or similar survey platforms- Exposure to Survey Design & Questionnaire Structuring
- Proficiency in MS Office Programs (Word, Excel, PowerPoint).
- Certification in Data Analytics or Business Analytics (preferred)
- Experience or training in reporting & dashboard creation
Experience ( Career Level Guide)
Minimum of 5–8 years of experience in market research, survey management, or consulting support roles, preferably with exposure to tools like Qualtrics and Mailchimp- Hands-on experience with Qualtrics for survey programming and data analysis
- Experience using Mailchimp for campaign management and survey outreach
- Strong background in quantitative and qualitative research and insight generation
- Proven ability to create client-ready presentations and manage stakeholder interactions
- Proficiency in MS Office Programs (Word, Excel, PowerPoint).
- Strong understanding of iconography, typography, color theory, space, and texture.
- Knowledge of the latest design trends.
- Proven ability to mentor and develop junior.
- Experience in conducting quality reviews and providing constructive feedback
Knowledge,Skills and Ability:
Strong knowledge of survey platforms such as Qualtrics and email tools like Mailchimp- Good understanding of quantitative and qualitative research methodologies
- Ability to analyze data and translate it into actionable insights
- Proficiency in data storytelling and creating impactful PowerPoint presentations
- Strong attention to detail with a focus on accuracy and quality
- Effective time management, organizational, and project management skills.
- Ability to cultivate strong relationships, solicit feedback, and continuously improve design processes.
Additional Information
Compensation and benefits
On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.
Below are the minimum core benefits you’ll get, depending on your job level, these benefits may improve:
- Medical Insurance and Parental Medical Insurance
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Accidental Insurance and Life Insurance
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Retirals - Employee Gratuity, Future Service Gratuity benefit - Group Term Life, Employee Provident Fund, National Pension Scheme
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Flexi Benefits Plan - Tax Savings Plans
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Educational expense reimbursement
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Annual Leave/ Maternity & Paternity Leave/ Additional paid ML, Mental Health Day
Other benefits include:
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Employee Wellness Programs
- Training programs
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And more..
We value inclusion and diversity
Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.
Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.
Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination.
