Customer Support Associate
Job Title: Customer Support Associate
Location: Ganesh Galaxy, Ayodhya Bypass, Bhopal
Job Type: Full-time
Job Summary
We are looking for a Customer Support Associate to join our team. The ideal candidate will be responsible for handling customer inquiries, providing product or service information, resolving customer issues, and ensuring a positive customer experience.
Key Responsibilities
- Respond to customer queries via phone, email, or chat.
- Resolve customer complaints in a timely and professional manner.
- Maintain accurate records of customer interactions.
- Provide information about products and services.
- Escalate complex issues to the appropriate team when required.
- Follow up with customers to ensure issue resolution.
- Meet quality and productivity targets.
Requirements
- Minimum qualification: 12th Pass or Graduate.
- Good verbal and written communication skills.
- Basic computer knowledge.
- Ability to work in a team and handle customer interactions professionally.
- Prior customer service experience is preferred but not mandatory.
Salary & Benefits
- Competitive salary
- Performance incentives
- Training and career growth opportunities
- Friendly and supportive work environment
Work Location
Ganesh Galaxy, Ayodhya Bypass, Bhopal.
Interested Candidate can share their resume on - 8819815536
Pay: From ₹13,000.00 per month
Benefits:
Work Location: In person
