About ETHNIC9
ETHNIC9 is a fast-growing premium ethnic wear brand specializing in luxury sarees. We are looking for a confident, energetic, and customer-focused Telecaller with good English communication skills to handle customer interactions and deliver excellent customer service.
Key Responsibilities
- Handle inbound and outbound customer calls professionally.
- Communicate confidently with customers in English, Hindi, and Gujarati.
- Assist customers with product information, order inquiries, and support.
- Follow up with potential and existing customers via phone and WhatsApp.
- Resolve customer queries professionally and ensure customer satisfaction.
- Maintain accurate call records and customer information.
- Coordinate with the Sales and Operations teams for smooth order processing.
- Achieve daily calling and follow-up targets.
Required Qualifications
- 12th Pass or Graduate (Preferred).
- Freshers and experienced candidates are welcome to apply.
- Good spoken English is mandatory.
- Basic computer knowledge and MS Office.
- Good communication, listening, and customer handling skills.
Required Skills
- Good English Communication (Mandatory)
- Hindi & Gujarati Communication
- Customer Service
- Telecalling
- WhatsApp Communication
- Basic Computer Knowledge
- MS Excel (Basic)
- Time Management
- Problem Solving
Preferred Candidate
- Confident and professional communication skills.
- Positive attitude and customer-first approach.
- Good convincing and follow-up skills.
- Experience in Telecalling, Customer Support, or Sales is an added advantage.
Job Location
ETHNIC9 (OMKAR CREATION)
Mota Varachha, Surat, Gujarat
Apply Now
Interested candidates can apply through Indeed or send their resume via WhatsApp: 90232 51495.
Pay: ₹15,000.00 - ₹20,000.00 per month
Work Location: In person
