Salesforce Solution Architect
Location: Gurugram, India
3-Month Contract to Hire role
$39/hr USD | No C2C
Our client, a leading SaaS company, is seeking a Salesforce Solution Architect.
GTM Systems & Solution Design (Lead-to-Cash Architecture)
-
Translate business needs into scalable system designs across the GTM stack.
-
Establish design principles, guardrails, and scalable patterns across systems.
-
Own solution architecture across:
-
Salesforce Sales Cloud
-
CPQ (product catalog, pricing, and bundling)
-
Customer Success (e.g., Gainsight)
-
Marketing automation (e.g., Marketo, LeanData, Outreach, and LinkedIn Navigator)
-
Integrations with ERP and billing systems
-
Drive process standardization and simplification across tools.
-
Anticipate downstream impacts across systems before implementation.
-
Act as the single-threaded owner of the Lead-to-Cash process across the GTM systems landscape (Salesforce, CPQ, Gainsight, Marketo, integrations, and downstream systems).
-
Ensure alignment across Sales, Presales, Deal Desk, Customer Success, Finance, and Partnerships.
-
Identify and close gaps between strategy (pricing and packaging) and execution (systems and workflows).
-
Lead requirements gathering, process mapping, and gap analysis.
-
Convert business problems into:
-
Clear user stories
-
Functional and technical specifications
-
Challenge stakeholders to refine unclear or suboptimal requirements.
-
Hands-on experience with Salesforce objects, flows, validation rules, and page layouts.
-
Hands-on experience with CPQ configuration (products, pricing rules, discounting, and bundles).
-
Experience with basic Lightning components (LWC exposure preferred; extensive development experience is not required).
-
Experience creating reports, dashboards, and data models.
-
Troubleshoot issues across systems and integrations.
-
Coordinate cross-functional stakeholders for UAT execution.
-
Manage defect tracking and prioritization.
-
Facilitate business validation and sign-offs.
-
Drive release readiness, rollout, and adoption.
Operational Excellence & Continuous Improvement
-
Own the intake and prioritization framework for GTM enhancements.
-
Improve:
-
Data quality
-
Process compliance
-
System adoption
What You Bring
-
6+ years of experience within the Salesforce ecosystem (Sales Cloud and CPQ).
-
Proven experience owning the end-to-end Lead-to-Cash lifecycle.
-
Ability to operate as:
-
A strategic thinker (architect mindset) and
-
A hands-on executor (configuration and testing)
-
Strong experience in UAT planning, execution, and release governance.
-
Deep understanding of:
-
CPQ complexity (pricing rules, bundles, and approvals)
-
Sales processes (pipeline management, forecasting, and deal desk operations)
-
Pricing and packaging strategies
The customer lifecycle (Acquire Expand- Renew)
-
Familiarity with:
-
Gainsight (or other Customer Success platforms)
-
Marketo (or other marketing automation platforms)
-
Experience with tools such as:
-
LinkedIn Sales Navigator
-
ZoomInfo
-
Exposure to AI and automation within GTM systems is strongly preferred.
