- Acquaint patients, families and visitors with hospital services; presentation of our services, fees and orientation of facilities.
- Help patients throughout the prenatal checkup process and during there stay at the hospital. Respond to patients' needs, requests and concerns as appropriate. Investigate and/or channel complaints or problems to appropriate Hospital staff. Assist in resolving conflicts and act as an intermediary between patients, families and staff.
- Perform as a medical liaison between physicians, local consultants and patients. Promote establishment and maintenance of meaningful communications between patients, families and staff; facilitate dialogue between patients, physicians, nurses, and ancillary personnel to resolve patient complaints and problems.
- Service improvement. Recommend establishment of policies and operating procedures to ensure positive patient-Hospital relations
- Responsible for monitoring and follow up of patient’s insurance claim cases.
- Guiding patients to respective departments & Doctors
- Responsible for patient’s appointment booking
Job Type: Full-time
Pay: ₹18,000.00 - ₹20,000.00 per month
Benefits:
- Leave encashment
- Paid sick time
- Provident Fund
Education:
Work Location: In person
