About the Role
SkyHawker is hiring Sales Executives for Flight Sales (B2B/B2C). If you have travel industry experience and hands-on Amadeus knowledge, we want to talk to you. Role and designation will be finalized based on your experience level.
Key Responsibilities
- Handle inbound/outbound calls, chats & emails for flight booking inquiries
- Search & quote fares using Amadeus GDS
- Convert leads into confirmed bookings; upsell add-ons (seat, baggage, insurance)
- Coordinate with airlines/consolidators for fare holds, ticketing & reissues
- Handle cancellations, refunds, date changes & escalations
- Manage corporate/agent accounts and consolidator relationships
- Negotiate fares for group & bulk bookings
- Mentor junior team members and support target achievement
- Maintain accurate records in CRM
- Achieve daily/monthly sales targets
- Ensure GDS/PNR accuracy to avoid ADM (Airline Debit Memo) issues
Requirements
- Graduate (any stream)
- Minimum 1 year experience in Travel Domain (mandatory)
- Must know Amadeus (hands-on, mandatory)
- Good communication skills (English mandatory; regional language a plus)
- Comfortable with target-based, high-pressure environment
- Prior team handling experience preferred for Sr. Sales Executive level
Skills
Amadeus GDS (mandatory) | Sales orientation | Fare negotiation | Customer handling | CRM | MS Office | Multitasking
Experience:
- Travel Sales: 1 year (Required)
Pay: ₹10,000.00 - ₹40,000.00 per month
Work Location: In person
