Client Support Executive – WeSage BPM
Location: Ahmedabad, Gujarat
Job Type: Full-Time
Time: 6:30PM to 3:30AM IST (Evening Shift)
About Us:
WeSage BPM is a fast-growing Business Process Management company committed to delivering accurate, efficient, and high-quality support services to our clients. We are looking for Client Support Executives who are detail-oriented, adaptable, and eager to work in a dynamic environment.
Position Overview:
As a Client Operations Executive, you'll play an important role in maintaining client information, preparing reports, conducting online research, and keeping internal systems up to date. Your work will directly contribute to delivering exceptional service to our clients.
Key Responsibilities:
- Verify and maintain client records with a high level of accuracy.
- Prepare and organize reports, spreadsheets, and business data.
- Assist in creating and formatting client presentations and proposals.
- Keep CRM platforms and internal databases updated.
- Conduct web research to gather and validate information.
- Ensure tasks are completed accurately and within deadlines.
- Collaborate with internal teams to support daily business operations.
Required Skills:
- Strong written English communication and attention to detail.
- Good knowledge of Microsoft Excel or Google Sheets (sorting, filtering, formulas, and reporting).
- Comfortable working with data, documentation, and online research.
- Familiarity with CRM software, business applications, or database management is a plus.
- Ability to multitask, stay organized, and work independently.
- Knowledge of the U.S. Insurance domain will be an added advantage.
Education & Experience:
- Graduates or undergraduates from any stream.
- Freshers with excellent communication and computer skills are welcome to apply.
- Candidates with 6 months to 2 years of experience in Operations, Client Support, Back Office, Customer Service, Data Management, Process Coordination, or Business Support will be preferred.
Work Schedule:
- 5-Day Work Week
- Evening/Night Shift (U.S. Business Hours)
- Candidates should be comfortable working in U.S. time zone shifts.
Compensation & Benefits:
- Competitive Salary
- Performance Incentives
- Paid Overtime
- Provident Fund (PF)
- Health Insurance
- Paid Holidays
- Career Growth & Learning Opportunities
- Supportive and Collaborative Work Environment
Job Types: Full-time, Permanent, Fresher
Pay: From ₹16,000.00 per month
Benefits:
- Health insurance
- Paid time off
- Provident Fund
Work Location: In person
